Effective Date: 10 May 2026

At Single Point Focus (“Single Point Focus”, “SPF”, “we”, “us”, or “our”), we are committed to protecting and respecting your privacy.

This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, contact us, submit enquiries, or work with us in connection with live events, touring, production consultancy and related services.

By using this website, you agree to the terms of this Privacy Policy.

Single Point Focus Limited is a UK-based consultancy and project management business operating within the international live events, concert touring, entertainment and production industries.

We provide consultancy, project coordination, supplier integration, business development support, technical advisory services and related production services worldwide.

For the purposes of UK data protection law, the data controller is:

Single Point Focus Limited
Website: www.spfocus.com
Email: info@spfocus.com

We may collect and process the following types of information:

• Submit a contact form
• Complete a discovery questionnaire
• Request a quote or consultation
• Subscribe to updates or newsletters
• Communicate with us by email, phone or social media
• Engage us for consultancy or project work

This may include:

• Name
• Company name
• Job title
• Email address
• Telephone number
• Country/location
• Project details
• Budget information
• Production requirements
• Technical specifications
• Any other information you choose to provide

We may automatically collect information including:

• IP address
• Browser type and version
• Device information
• Operating system
• Referring website
• Pages visited
• Time spent on pages
• Website interaction data
• Approximate geographic location

This information helps us improve website performance, user experience and security.

We may use your information to:

• Respond to enquiries
• Provide consultancy or production services
• Prepare proposals, quotes or project documentation
• Manage client relationships
• Improve our website and services
• Send relevant business communications
• Maintain security and prevent misuse
• Comply with legal or contractual obligations
• Support future collaboration opportunities

We will only process your personal information where we have a lawful basis to do so.

Under UK GDPR and applicable data protection laws, we rely on one or more of the following lawful bases:

• Legitimate interests
• Performance of a contract
• Compliance with legal obligations
• Consent (where required)

We do not sell your personal information.

We may share information with trusted third parties where necessary for legitimate business purposes, including:

• Production vendors and technical suppliers
• IT and website service providers
• Cloud storage providers
• CRM and communications platforms
• Professional advisers
• Legal, financial or insurance providers
• International project partners involved in event delivery

Information will only be shared where reasonably necessary and subject to appropriate confidentiality and security obligations.

Due to the international nature of the live events and touring industry, your information may be transferred to and processed in countries outside the United Kingdom.

Where this occurs, we take reasonable steps to ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

We retain personal information only for as long as reasonably necessary for:

• Business operations
• Legal compliance
• Insurance requirements
• Contractual obligations
• Financial record keeping
• Ongoing or future project relationships

When information is no longer required, it will be securely deleted or anonymised where appropriate.

Our website may use cookies and similar technologies to:

• Improve website functionality
• Analyse website traffic
• Understand visitor behaviour
• Support security and performance
• Improve user experience

You can control or disable cookies through your browser settings.

If we use analytics or marketing tools such as Google Analytics, Meta Pixel or similar technologies, additional cookie consent mechanisms may apply.

We take reasonable technical and organisational measures to protect information against unauthorised access, misuse, disclosure or loss.

However, no website or online transmission can ever be guaranteed completely secure.

Our website may contain links to third-party websites, suppliers, social media platforms or partner organisations.

We are not responsible for the privacy practices or content of external websites.

Under applicable data protection laws, you may have rights including:

• Access to your personal data
• Correction of inaccurate data
• Erasure of data
• Restriction of processing
• Objection to processing
• Data portability
• Withdrawal of consent (where applicable)

To exercise any of these rights, please contact us using the details below.

If you have any questions regarding this Privacy Policy or how your information is handled, please contact:

Single Point Focus Limited
Website: www.spfocus.com
Email: info@spfocus.com

We may update this Privacy Policy from time to time to reflect legal, technical or operational changes.

Any updates will be posted on this page with the revised effective date.